bitpim help

edited November 2010 in enV Touch General
it says it cannot read or find my device. what do i do?


  • what version is your phone
  • 1. Make sure you have the latest usb driver. Don't use v4.9.4 because it does not work well on Windows 7. Use v4.9.7 instead. Here is a link:

    2. Download and install the latest version of Bitpim. It should be v1.0.7.

    3. If Bitpim won't detect your phone automatically then go to EDIT> DETECT PHONE.

    4. If that won't work then go to EDIT> SETTINGS. Go to either PHONE WIZARD or BROWSE.

    Hope that helps.
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