Ok, so my touch screen died and verizon sent me a refurb touch. I used bitpim to back up the entire phone (as in everything). like a retard I thought everything would just carry over since both phones have v11 updates. I was wrong. all the apps i had on the old phone do not work on the new phone. So i started with VZ nav. I redownloaded it. looked like it worked... but it didnt. i cant run it give me and error (unknown error 18694) and I cant delete it. Same with vive, free level, etc.
so I went back to the old phone and deleted all the apps and made a new backup of the entire phone and sent it over to the new phone using bitpim for the whole process. Again it shows the apps are installed. I again could not delete them. So I download vz nav again. it still wont run or uninstall.
so the question is, how do i get the apps out so I can install them and get them working? can I delete everything off the phone using bitpim (as in wipe it clean) and not turn it off, the put my old phone backup back on it? can i delete some files to make it work again? Im lost here so any help would be great.