Hey guys, so I'm currently using my old phone because of the V10 Powerloop that came with the update. I switched my phone to my old one and they released V11. When I went to switch it back, it won't let me, and says to call customer support. Thats not the problem. I know its a simple matter of just deleting the file clogging it up, but I was wondering, can they see your photos? B/c I have personal ones that I don't want Verizon looking at.